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KRMC- Carers Rights Day celebration: Thursday 21 November 2019

We have teamed up with the Carers Network to celebrate Carers Rights Day on Thursday 21 November 2019. This is a national day that helps to ensure unpaid carers are aware of their rights and where they can get help and support. See poster and event details below.

Event Details

On Thursday 21 November 2019, Carers UK will have an information stall at Kings Road Medical Centre from 1.00pm to 4.00pm.

At the information stall, you will be able to find out how Carers UK can provide help and support to you – or a family member, friend or neighbour who may be a carer.

All patients, friends and family are welcome to attend the event.

We want to know if you are a carer

Please let us know if you are a carer. Carers are people who provide unpaid support to a partner, relative or friend to live independently. Without this help, their health or wellbeing would deteriorate.

If you are a carer, the practice will be able to offer you additional support to meet your own health needs.

Find out more about information about carers >>

About Carers Network

Carers Network is an independent local charity. Their vision is that every unpaid carer is recognised and leads a healthy, fulfilling life with control over their caring role.

Carers Network delivers one-to-one assessments with carers, an information and advice service, support groups and drop-in sessions. In addition, they provide events, activities and training.

Find out more about Carers Network >>

CMC- Carers Rights Day celebration: Thursday 21 November 2019

We have teamed up with the Carers Network to celebrate Carers Rights Day on Thursday 21 November 2019. This is a national day that helps to ensure unpaid carers are aware of their rights and where they can get help and support. See poster and event details below.

Event Details

On Thursday 21 November 2019, Carers UK will have an information stall at Cassidy Medical Centre from 1.00pm to 4.00pm.

At the information stall, you will be able to find out how Carers UK can provide help and support to you – or a family member, friend or neighbour who may be a carer.

All patients, friends and family are welcome to attend the event.

We want to know if you are a carer

Please let us know if you are a carer. Carers are people who provide unpaid support to a partner, relative or friend to live independently. Without this help, their health or wellbeing would deteriorate.

If you are a carer, the practice will be able to offer you additional support to meet your own health needs.

Find out more about information about carers >>

About Carers Network

Carers Network is an independent local charity. Their vision is that every unpaid carer is recognised and leads a healthy, fulfilling life with control over their caring role.

Carers Network delivers one-to-one assessments with carers, an information and advice service, support groups and drop-in sessions. In addition, they provide events, activities and training.

Find out more about Carers Network >>

Barlby- Carers Rights Day celebration: Thursday 21 November 2019

We have teamed up with the Carers Network to celebrate Carers Rights Day on Thursday 21 November 2019. This is a national day that helps to ensure unpaid carers are aware of their rights and where they can get help and support. See poster and event details below.

Event Details

On Thursday 21 November 2019, Carers UK will have an information stall at  Barlby Surgery from 1.00pm to 4.00pm.

At the information stall, you will be able to find out how Carers UK can provide help and support to you – or a family member, friend or neighbour who may be a carer.

All patients, friends and family are welcome to attend the event.

We want to know if you are a carer

Please let us know if you are a carer. Carers are people who provide unpaid support to a partner, relative or friend to live independently. Without this help, their health or wellbeing would deteriorate.

If you are a carer, the practice will be able to offer you additional support to meet your own health needs.

Find out more about information about carers >>

About Carers Network

Carers Network is an independent local charity. Their vision is that every unpaid carer is recognised and leads a healthy, fulfilling life with control over their caring role.

Carers Network delivers one-to-one assessments with carers, an information and advice service, support groups and drop-in sessions. In addition, they provide events, activities and training.

Find out more about Carers Network >>

Randolph- Carers Rights Day celebration: Thursday 21 November 2019

We have teamed up with the Carers Network to celebrate Carers Rights Day on Thursday 21 November 2019. This is a national day that helps to ensure unpaid carers are aware of their rights and where they can get help and support. See poster and event details below.

Event Details

On Thursday 21 November 2019, Carers UK will have an information stall at Randolph Surgery from 1.00pm to 4.00pm.

At the information stall, you will be able to find out how Carers UK can provide help and support to you – or a family member, friend or neighbour who may be a carer.

All patients, friends and family are welcome to attend the event.

We want to know if you are a carer

Please let us know if you are a carer. Carers are people who provide unpaid support to a partner, relative or friend to live independently. Without this help, their health or wellbeing would deteriorate.

If you are a carer, the practice will be able to offer you additional support to meet your own health needs.

Find out more about information about carers >>

About Carers Network

Carers Network is an independent local charity. Their vision is that every unpaid carer is recognised and leads a healthy, fulfilling life with control over their caring role.

Carers Network delivers one-to-one assessments with carers, an information and advice service, support groups and drop-in sessions. In addition, they provide events, activities and training.

Find out more about Carers Network >>

Randolph Surgery Cancer Fundraiser on 17 Oct: After event report with pictures

Randolph Surgery hosted a successful Cancer Fundraiser for patients and members of the public on Thursday 17th October 2019. See pictures from the event below.

The event was well attended, mixed with registered patients and surgery staff.

Attendees had the opportunity to buy cakes and refreshments in support of raising money for Macmillan’s Cancer Research. The event helped to not only raise money for the charity but also awareness about the services provided and how the money donated will support the charity.

The event also provided a great platform for patients to engage with one another and practice staff.

AT Medics were delighted to host this event, and extend special thanks to the patients who helped co-design the event and the practice team who made this all possible.

Kings Road: NEW telephone system from Wednesday 25 September 2019

New telephone system for Kings Road Medical Centre – improving your service from Wednesday 25th September 2019

Dear Patients,

Your feedback is very important to us, and is helping to improve and shape the care that we deliver at Kings Road Medical Centre.

Complete a short survey now

We know from the experiences that you have shared with us that you are unsatisfied with the current telephone system, and that you can often be on hold for quite some time, as well as sometimes experience disconnection whilst in conversation with one of our team members.

We have been working hard with the current telephone system provider, and earlier this year we took the firm decision to change telephony provider, as we do not consider the current system to be fit-for-purpose having explored all possible options for its improvement.

On Wednesday 25th September 2019, the new telephone system will be implemented at the practice. There will be no change to the surgery telephone number.

If you have any queries or concerns and would like to write to us, please email us on wlccg.krmc@nhs.net, thank you.

Cassidy: NEW telephone system from Wednesday 25 September 2019

New telephone system for Cassidy Medical Centre – improving your service from Wednesday 25th September 2019

Dear Patients,

Your feedback is very important to us, and is helping to improve and shape the care that we deliver at Cassidy Medical Centre.

Complete a short survey now

We know from the experiences that you have shared with us that you are unsatisfied with the current telephone system, and that you can often be on hold for quite some time, as well as sometimes experience disconnection whilst in conversation with one of our team members.

We have been working hard with the current telephone system provider, and earlier this year we took the firm decision to change telephony provider, as we do not consider the current system to be fit-for-purpose having explored all possible options for its improvement.

On Wednesday 25th September 2019, the new telephone system will be implemented at the practice. There will be no change to the surgery telephone number.

If you have any queries or concerns and would like to write to us, please email us on hafccg.cassidy@nhs.net, thank you.

Barlby Surgery: NEW telephone number and system from Thursday 26 September 2019

New telephone system and number for Barlby Surgery – improving your service from Thursday 26th September 2019

Dear Patients,

Your feedback is very important to us, and is helping to improve and shape the care that we deliver at Barlby Surgery.

Complete a short survey now

We know from the experiences that you have shared with us that you are unsatisfied with the current telephone system, and that you can often be on hold for quite some time, as well as sometimes experience disconnection whilst in conversation with one of our team members.

We have been working hard with the current telephone system provider, and earlier this year we took the firm decision to change telephony provider, as we do not consider the current system to be fit-for-purpose having explored all possible options for its improvement.

From Thursday 26th September 2019, the new number for Barlby Surgery will be 0207 062 6310. The new number is part of a brand new telephone system that we have invested in for our patients, and this is designed to provide you with an improved service, thank you for your patience during the change and sorry for any inconvenience you may experience in adjusting to the new number.

The current number (020 8962 5100) cannot be transferred to us, and will instead play a permanent message stating:

“Please note, the number for Barlby Surgery has now changed. The new number is 0207 062 6310, that’s 0207 062 6310. Please store this new number. Your call will not be diverted.”

If you have any queries or concerns and would like to write to us, please email us on wlccg.bs@nhs.net, thank you.

STOPNOW – Smoking Cessation Study with Imperial College London

Cassidy Medical Centre and Kings Road Medical Centre are partnering with Imperial College London Self-Care Academic Research Unit (SCARU) on a study called STOPNOW.

The main objective of the study is to evaluate the effectiveness of an online triage system for smoking cessation. The study will inform us if the online system is effective for patients, and can lead to faster access to smoking cessation support.

All data collected from the study will be anonymised, which means the data will be collected in such a way that no information can identify patients. Patient details will not be made available to the study evaluation team at Imperial College London. Only data collected from the triage system will be made available to the study team – this is simply responses to a set of questions.

If you wish to opt out of the data collection please contact us at:

Randolph: Health & Wellness Open Day on Monday 22 July 2019

Randolph Surgery will be hosting a Health & Wellness Open Day at Lydford Community Hall for all members of the public on Monday 22nd July 2019 between 4.00pm and 7.00pm – all are welcome to attend. See poster below.

The address for the community hall is: Lydford Community Hall, 74 Fernhead Road, London, W9 3EW

The event aims to promote the role and benefits of Randolph Surgery, as well as to raise awareness about and allow patients to experience a number of local healthcare service providers accessible through the surgery for patients and residents of Westminster.

Visitors will also have the opportunity to meet PPG representatives and members of practice staff and will be treated to FREE mini health checks, whilst younger visitors can enjoy FREE face painting.

We are pleased to say that we will have the following services attending on the day:

  • Carers Network: providing support and advice to carers
  • Mind Westminster: supporting mental health, building skills, confidence and friends
  • Midaye Somali Development Network: support health wellness and social needs of the local Somali community
  • Jo’s Cervical Cancer Trust: support for women affected by cervical cancer and promoting prevention
  • Turning Point: support with drug and alcohol issues, mental health concerns or learning disabilities
  • Health Visitor: local health visitor supporting pre-school-age children health and preventing illness
  • One You Westminster: supporting smoking cessation, health activities and lifestyle advice
  • The Alcohol Service: support for adults, families and carers affected by alcohol
  • NHS Central London CCG: Zahra Parvar from the local clinical commissioning group will be available to talk about how services are commissioned and delivered

AT Medics practices schedule regular PPG meetings with SMS reminders, dedicated PPG notice boards and a translator if necessary, and are delighted to be hosting this event at Lydford Community Hall nearby to the practice.