Winter Holiday Timings 2020-2021

Please note our opening schedule until 1 January 2021 below, after which the usual schedule will resume for each practice from 2 January 2021.

If you require out of hours care or advice, find out what you can do when we are closed >>

24-Dec: 8:00am – 9:00pm
25-Dec: CLOSED
26-Dec: 9:00am – 12:00pm
27-Dec: CLOSED
28-Dec: CLOSED
29-Dec: 8:00am – 9:00pm
30-Dec: 8:00am – 9:00pm
31-Dec: 8:00am – 9:00pm
01-Jan: CLOSED

24-Dec: 8:00am – 8:00pm
25-Dec: CLOSED
26-Dec: CLOSED
27-Dec: 8:00am – 8:00pm
28-Dec: CLOSED
29-Dec: 8:00am – 8:00pm
30-Dec: 8:00am – 8:00pm
31-Dec: 8:00am – 8:00pm
01-Jan: CLOSED

Kings Road
24-Dec: 8:00am – 6:30pm
25-Dec: CLOSED
26-Dec: 9:00am – 3:00pm
27-Dec: CLOSED
28-Dec: CLOSED
29-Dec: 8:00am – 6:30pm
30-Dec: 8:00am – 6:30pm
31-Dec: 8:00am – 6:30pm
01-Jan: CLOSED

24-Dec: 8:00am – 6:30pm
25-Dec: CLOSED
26-Dec: CLOSED
27-Dec: CLOSED
28-Dec: CLOSED
29-Dec: 8:00am – 6:30pm
30-Dec: 8:00am – 6:30pm
31-Dec: 8:00am – 6:30pm
01-Jan: CLOSED

Earl’s Court
24-Dec: 8:00am – 6:30pm
25-Dec: CLOSED
26-Dec: 9:00am – 1:00pm
27-Dec: CLOSED
28-Dec: CLOSED
29-Dec: 8:00am – 6:30pm
30-Dec: 8:00am – 6:30pm
31-Dec: 8:00am – 6:30pm
01-Jan: CLOSED

The NHS is starting to deliver the COVID-19 vaccine

The NHS is starting to deliver the COVID-19 vaccine, in line with the government’s priority list of which people will get it first. This is a very exciting development and we want to be clear about how it will work for local people. The NHS will get in touch with you directly when it is your turn to be vaccinated. Please don’t contact your practice, doctor or the NHS asking about vaccination; this is not a service that you are able to book in advance. You will be contacted when it is your turn to be vaccinated in the weeks and months ahead.

So please remember:

  • Don’t contact the NHS to seek a COVID-19 vaccine, we will contact you when it is your time for the vaccine
  • When we do contact you, please follow the information given to know when and where to get your vaccine
  • Keep your appointment once it is made
  • The vaccine is safe. The NHS only offers vaccinations to the public once experts have signed off that it is safe to do so
  • Vaccine centres are being set up across the eight boroughs of NW London over the coming weeks. We are getting everything ready so we can start vaccinating as soon as we start receiving the vaccine
  • We will vaccinate in order of priority, following national guidance
  • Please continue to follow the national public health guidance to control the virus and save lives – Hands – Face – Space.

COVID-19 is still very prevalent and highly infectious: the risk of catching it is the same as ever for people who have not been vaccinated.

There is more information about the COVID-19 vaccine on both the Government and the NHS websites, please take time to click on these links and read through these pages if you want to find out more.

Carers Rights Day 2020

Are you a local unpaid carer, or know someone who is?

Join the Carers Network ‘Virtual Stall’ on Thursday 26 November for Carers Rights Day 2020!

This will be a great opportunity to discuss the great work carers are doing, highlight the challenges and learn more about the support available to you locally.

Join the Carers Network ‘Virtual Stall’ in and morning or afternoon, and find out how they can support you!

Morning session from 11am-1pm

Afternoon session from 2pm-4pm.

There is no need to register, and the log-in details are the same for the morning and afternoon.

Click the link below on the day and enter the password to join the Virtual Stall:

Meeting ID: 878 4631 9852

Passcode: 247911


Barlby- Carers Rights Day celebration: Thursday 21 November 2019

We have teamed up with the Carers Network to celebrate Carers Rights Day on Thursday 21 November 2019. This is a national day that helps to ensure unpaid carers are aware of their rights and where they can get help and support. See poster and event details below.

Event Details

On Thursday 21 November 2019, Carers UK will have an information stall at  Barlby Surgery from 1.00pm to 4.00pm.

At the information stall, you will be able to find out how Carers UK can provide help and support to you – or a family member, friend or neighbour who may be a carer.

All patients, friends and family are welcome to attend the event.

We want to know if you are a carer

Please let us know if you are a carer. Carers are people who provide unpaid support to a partner, relative or friend to live independently. Without this help, their health or wellbeing would deteriorate.

If you are a carer, the practice will be able to offer you additional support to meet your own health needs.

Find out more about information about carers >>

About Carers Network

Carers Network is an independent local charity. Their vision is that every unpaid carer is recognised and leads a healthy, fulfilling life with control over their caring role.

Carers Network delivers one-to-one assessments with carers, an information and advice service, support groups and drop-in sessions. In addition, they provide events, activities and training.

Find out more about Carers Network >>

Randolph Surgery Health & Wellness Open Day: After event report with pictures

Randolph Surgery hosted a successful Health & Wellness Open Day for all members of the public on Monday 23rd July 2019. See pictures from the event below.

The event was co-designed with our Patient Participation Group (PPG), who were instrumental in promoting the event around the local area. We extend a special thanks to our patient group for their support.

The open day was well attended, mixed with members of the general public, registered patients, local healthcare providers and surgery staff, as well as a local Healthwatch, our PPG representatives and Zahra Parvar from NHS Central London CCG.

Attendees had the opportunity to meet with the Practice Manager together and some of the admin and clinical staff. The event helped to raise awareness about a number of local healthcare service providers, all of which are accessible through the surgery for patients and residents of Westminster.

Patients were also notified of the Patient Participation Group at the practice- a practice/patient partnership group designed to help ensure that the practice meets the needs of all of its patients.

The event also provided a great platform for local healthcare services to engage with one another, promoting a holistic, integrated and community-based approach to healthcare.

The local services that attended included:

  • Carers Network: Providing support and advice to carers.
  • Age UK-Westminster: Promote the well-being of older people through providing advice and support.
  • Midaye Somali Development Network: Support health wellness and social needs of the local Somali community.
  • Jo’s Cervical Cancer Trust: Support for women affected by cervical cancer and promoting prevention.
  • Turning Point: Support with drug and alcohol issues, mental health concerns or learning disabilities.
  • Health Visitor Support: local health visitor supporting pre-school-age children health and preventing illness
  • One You Westminster: Supporting smoking cessation, health activities and lifestyle advice.
  • The Alcohol Service: Support for adults, families and carers affected by alcohol.
  • NHS Central London CCG: Zahra Parvar from the local clinical commissioning group discussing how services are commissioned and delivered.
  • Drug & Alcohol-Turning Point: Support for adults, families, carers, employers, community affected by drugs and alcohol.
  • Westminster Talking Therapies:  Free, Confidential NHS service which provides psychological treatment for depression and anxiety disorders.
  • Westminster CAMHS: Provides community mental health services to children, young people and their families.
  • One Westminster: Offer workshops for people with learning disabilities on topics including IT skills and preparing for employment.
  • Maggie’s West London: Provides emotional and social support to people with cancer and their family and friends.
  • Vineyard Pharmacy: Offers you a host of services such as Smoking Cessation Clinic, Alcohol Awareness and General Health Advice.

We were delighted to host this event, and extend special thanks to the PPG who helped co-design the event and the practice team who made this all possible.

Cassidy – improvements to telephone lines from April 2018

Dear Patients,

We are conducting some important improvement works to our telephones on Monday 9th April 2018. Between 11am and 2pm, there may be some down time temporarily, and if you need to get in touch during this time, please see a number of different ways you can contact us below. 

Thank you for your patience and cooperation whilst we work to improve your service.

What to do in an Emergency

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, or any other life threatening illness go to your nearest accident and emergency department or call 999.

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

Parsons Green NHS Walk-In Centre

This centre is a satellite to the main NHS Walk-In Centre at Charing Cross Hospital and is situated in the Parsons Green Health Centre.

Open Monday to Friday 8.00am to 8.00pm.

On weekends the centre runs a primary care clinic for dressings, emergency contraception and ear wax problems only.

The centre is situated:  5-7 Parsons Green, London, SW6 4UL. Telephone: 020 8846 6758.

NHS 111 Service

111 is the free, easy to remember number to call when you need help or advice urgently when it’s not a life-threatening situation.

You should call 111 if:

  • it’s not a 999 emergency
  • you don’t think it can wait for an appointment with your GP
  • you don’t know who to call for medical help

For less urgent health needs, you should still contact your GP or dentist in the usual way. For immediate, life-threatening emergencies, patients should dial 999.

Kind regards,

Cassidy Medical Centre Management Team